1. Introduction
Your privacy matters. This Privacy Policy explains how Shelter Renovation (“we”, “us”, “our”) collects, uses, and manages your personal information when you visit https://shelterrenovation.co.nz.
2. Information We Collect
- Voluntarily Provided Data: Name, email address, phone number, address, and other details submitted via contact/quote forms or newsletter sign-up.
- Automatically Collected Data: IP addresses, browser/device information, pages viewed, length of visit, and referring/exit pages (via cookies/analytics).
- Cookies & Similar Technologies:
- Essential Cookies: Enable site functionality.
- Analytics & Performance Cookies: Gather anonymized usage stats.
- Advertising Cookies: If you consent, used to personalise ads (including Google Ads) and track ad performance.
- Device/Location Data: Only if you voluntarily share or consent (e.g. for service delivery).
3. How We Use Your Data
- To respond to enquiries and provide quotes.
- To deliver services and follow-up communications.
- To improve website performance, user experience, and security.
- To tailor marketing and advertising efforts (including remarketing via Google Ads), with your consent.
- To comply with legal obligations or defend against claims.
4. Legal Basis for Processing (NZ Privacy Act 2020 & GDPR if EU Visitors Apply)
- Contractual Necessity: Processing is necessary to dontractual obligations (e.g. responding to quote requests).
- Consent: We rely on your permission to send marketing emails and personalise ads.
- Legitimate Interests: For analytics and fraud prevention, balanced against your rights.
- Legal Compliance: When required by law.
5. Cookies & Third‑Party Services
- We use Google Analytics and Google Ads. Refer to their privacy documentation for data collection details.
- You can opt out of cookies using your browser settings or our cookie banner/preferences tool.
6. Third‑Party Disclosure
- We do not sell or share your personal data with unrelated third parties.
- Data may be shared with:
- Service Providers (e.g. hosting, email, analytics platforms, advertising networks) under confidentiality agreements.
- Legal Authorities, if required by law.
- Any service providers process data per our instructions and applicable regulations.
7. Data Retention
- We keep personal data only as long as necessary for purposes described or to meet legal needs.
- Marketing consent is stored until you withdraw permission.
- Analytics and ads data is retained per Google policies.
8. Data Security
- Safeguards include encryption (HTTPS), secure servers, and access controls.
- While we strive for security, no online method is entirely secure.
9. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or erase your personal data.
- Restrict or object to processing.
- Withdraw consent at any time.
- Lodge a complaint with your local data protection authority.
To exercise your rights, please contact us (see below).
10. Children’s Privacy
Our site is not directed at children under 16. We do not knowingly collect data from minors. If we learn we have, we will delete it promptly.
11. Cross‑Border Data Transfers
Your data may be processed in servers located in New Zealand and other countries. We ensure such transfers comply with applicable data protection laws.
12. Updates to This Privacy Policy
We may revise this policy from time to time. The “Last Updated” date will reflect changes. Significant updates will be highlighted on our site or via email (if applicable).
Late Updated: June 17, 2025
Contact Us
Shelter Renovation Limited
2/7 Poto St, Whangarei 0110, Northland, New Zealand
Email: info@shelterrenovation.co.nz
Phone: +64 21 465 109
If you have questions, wish to exercise your data rights, or want more information, feel free to reach out.
